Privacy Policy
At SnOptiMed, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This policy outlines our practices for both our premium mobile game development services and any digital platforms we operate.
Data Collection Practices
We collect information that you provide directly to us when using our services, including account registration, game downloads, customer support inquiries, and marketing communications. This may include your name, email address, device information, and usage patterns.
For our mobile games, we may collect additional data such as game progress, achievements, in-app purchases, and device performance metrics to improve user experience and provide personalized content.
We use cookies, web beacons, and similar technologies to enhance functionality and analyze usage patterns across our platforms and games.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our mobile games and development services. This includes processing game transactions, personalizing game content, providing customer support, and communicating about updates or new features.
Your data helps us understand user preferences and behavior patterns, enabling us to create more engaging and tailored gaming experiences. We also use aggregated and anonymized data for research and development purposes to enhance our technology.
With your consent, we may use your information to send promotional materials about new games, features, or special offers that may interest you.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in specific circumstances to provide our services or comply with legal requirements.
Service Providers
We work with trusted third-party service providers who assist us in operating our games and services, such as cloud hosting, analytics, and payment processing. These partners are contractually bound to protect your information.
Legal Compliance
We may disclose your information if required by law, regulation, legal process, or government request, or to protect our rights, property, or safety, or that of our users or the public.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with appropriate notice provided to affected users.
Your Rights and Choices
You have important rights regarding your personal information. Depending on your location, you may have the right to access, correct, delete, or restrict processing of your data.
Access and Portability: Request a copy of your personal data in a portable format
Correction: Update or correct inaccurate information in your account
Deletion: Request deletion of your account and associated data
Marketing Preferences: Opt-out of promotional communications at any time
Data Security Measures
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- End-to-end encryption for sensitive data transmission
- Secure server infrastructure with regular security audits
- Multi-factor authentication for administrative access
- Real-time monitoring and threat detection systems
Operational Security
- Regular security training for all team members
- Strict access controls and permission management
- Automated backup systems with encrypted storage
- Incident response protocols and breach notification procedures
International Data Transfers
As a global mobile game development studio, we may transfer your personal information to countries outside your residence for processing, storage, or analysis purposes.
When we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses, adequacy decisions, and other legal mechanisms approved by relevant authorities.
We comply with international data protection regulations, including the EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws in the jurisdictions where we operate.
Children's Privacy Protection
We are committed to protecting the privacy of children who use our games and services. Our applications and websites are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without parental consent.
Age Verification and Parental Consent
For users under 18, we require parental or guardian consent for certain activities, including account creation, data collection, and participation in promotional programs.
Limited Data Collection
If we do collect information from children, it is limited to what is reasonably necessary for the operation of our services and is protected with additional security measures.
Parental Rights
Parents and guardians have the right to review, delete, or refuse further collection of their child's personal information. We provide mechanisms for parents to manage their child's account and privacy settings.
Policy Updates and Contact Information
We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We will notify users of significant changes through our games or services.
Policy Changes
When we make material changes to this policy, we will:
- Provide prominent notice within our games and applications
- Update the "Last Updated" date at the top of this policy
- Offer opt-out options where legally required
We encourage you to review this policy regularly to stay informed about how we protect your privacy.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
SnOptiMed Co., Ltd.
Teheran-ro 147, Gangnam-gu
Seoul, South Korea
+82 10-3945-6299
Mon-Fri: 9:00-18:00 (KST)
Last Updated: December 2024